Privacy Policy

1. Introduction

At Tusker Lodge, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your data when you visit our website.

2. Third-Party Booking Partners

Please be aware that Tusker Lodge does not process reservations or payments directly on this website. When you choose to book a stay with us, you will be redirected to our trusted third-party booking partners:

Booking.com
booking-directly.com

These platforms have their own privacy policies and terms of service. We do not store your credit card details or sensitive booking information on our own servers. We recommend reviewing the privacy policies of these providers before completing your reservation.

3. Information We Collect (Tracking & Analytics)

We use tracking technologies to help us understand how our website is being used and to improve our marketing efforts.

Google Analytics

We use Google Analytics to collect information about your behavior on our site (e.g., pages visited, time spent on site, geographical location). This data is aggregated and anonymized; it does not identify you personally. We use this information to improve the website experience for our guests.

Facebook Pixel

We use the Facebook Pixel to measure the effectiveness of our advertising by understanding the actions people take on our website. This allows us to show you relevant Tusker Lodge advertisements on Facebook and Instagram based on your interests.

Cookies are small text files placed on your device to help the site provide a better user experience.

Cookie Type	Provider	Purpose
Analytics	Google (_ga, _gid)	Distinguishes users and sessions for site statistics.
Marketing	Facebook (_fbp)	Tracks conversions and optimizes ad targeting on Meta platforms.
Functional	Tusker Lodge	Remembers user preferences and site settings.

You can choose to disable cookies through your browser settings. However, this may affect the functionality of some parts of our website.

5. Data Security

We take reasonable steps to protect any information collected via our tracking tools. However, as no transmission over the internet is 100% secure, we cannot guarantee absolute security.

Under the UK General Data Protection Regulation (UK GDPR), you have rights regarding your personal data, including:

The right to be informed about how your data is used.
The right to access the personal data we hold about you.
The right to request the correction of inaccurate data.
The right to request the deletion of your data in certain circumstances.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Tusker Lodge
533 Babbacombe Road, Torquay, Devon, TQ1 1HQ
Email: tuskerlodgehotel@gmail.com
Tel: 01803 292668